FAQ
Are the polos still available?
The first polo drop sold out. Thank you for the support. Follow us on Instagram to be first to hear about the next drop.
When will my pre-order ship?
Gloves are on pre-order. Our next stock arrives in January 2027, and gloves ship as soon as it lands. Polos from the first drop are expected to ship by October 7, 2026. We'll keep you posted by email along the way.
When am I charged for a pre-order?
You're charged in full at checkout, same as any other order.
Will my gloves and polo ship together?
No. Polos from the first drop ship in October, and gloves ship once our next stock arrives in January 2027, so they go out as separate shipments, each with its own tracking.
Shipping is only charged when you place your order. If you placed separate orders and think you made a mistake, email us at info@nicemitts.com and we'll see what we can do to accommodate.
What sizes do the gloves come in?
N Motion and The Classic 4 Roll are both available in 13", 14", and 15" Senior.
What's your return policy?
Apparel has a 30-day return window from delivery (sale items are final sale). Stock gloves may be exchanged for a different size or color, or returned for a full refund, within 14 days of delivery — gloves must be unworn, free of odor, and have original tags attached. Return shipping is the responsibility of the customer. Custom glove orders are final sale. Full details are on our Returns Policy.
Do you offer custom gloves?
Yes — custom colors, team orders, and personalized cuffs. Head to our Custom Orders page to get started.
How do I get in touch?
Email us at info@nicemitts.com — a real person reads every message, and we aim to reply within 24 hours.